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We use information to run the Guild and support families.
That includes helping families register, join sessions, receive updates, manage support questions, and keep guided online play clear.
01
Information families provide
We may collect information you share through forms, registration, support messages, bookings, account setup, and parent communication.
02
Bookings and payments
Payments and checkout may be handled through tools such as WooCommerce, Stripe, PayPal, or platform partners. Payment processors handle sensitive card details.
03
Online club sessions
Sessions may be recorded for safety, support, missed-session access, quality, and clear follow-up.
04
Children and parent permission
Our online programs are built for kids ages 8 to 17, with parent or guardian involvement in registration and communication.
05
Community and messages
Community tools and messages may be used for club access, parent updates, support, and program communication.
06
Email and updates
We may send family updates, support messages, club information, and marketing emails. Families can unsubscribe from marketing emails.
07
Service providers
We may use trusted tools for website hosting, scheduling, email, community, payments, support, analytics, and video conferencing.
08
Choices and contact
Families can contact us to ask privacy questions, update information, request help, or ask how this policy applies to their account.
